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Inspirational Quotations

This section is for wise or uplifting quotations, phrases or stories. As with all other sections we'd value any you can send us for inclusion here.

"Good quality is a stupid idea. The only thing that counts is your quality getting better at a more rapid rate than your principle competitors."

Tom Peters

(I think this applies to customer service quality too!)

"The definition of insanity is doing the same thing over and over again and expecting different results."

Rita Mae Brown

"Success is moving from to failure with no loss of enthusiasm."

Sir Winston Churchill

"If you don't know where you are going - any route will get you there."


"I always prefer to believe the best of everybody - it saves so much time."

Rudyard Kipling

"Praise yourself daringly, something always sticks."

Francis Bacon

"There is something rarer than ability. It is the ability to recognise ability."

Elbert Hubbart

"Great spirits have always encountered violent opposition from mediocre minds"

Albert Einstein

"My father always told me - Find a job you love and you'll never have to work a day in your life."

Jim Fox

"Champions keep playing until they get it right."

Billy Jean King

"It's a funny thing about life: If you refuse to accept anything but the best, you very often get it."

W.Somerset Maugham

"If you think you can, you can. And if you think you can't, you're right."

Mary Kay Ash

"There are no shortcuts to any place worth going"

Beverly Sills

"Winners never quit and quitters never win."

Vince Lombardi

"You can have everything in life you want if you will just help enough other people get what they want"

Zig Zigler